FAQs

How much does this service cost?

TThe price is incredibly affordable – you even help determine its cost. Here is the breakdown:

$0.01 per text message sent
$0.01 per text message received
$0.03 per minute if a customer calls your dedicated number that’s redirected to your business line
$75/month for the use of the platform, your dedicated local number, and 24/7 support

*There is an initial setup fee which includes the creation of your table-top flyers and setting up your dedicated account

Here is an example breakdown:

If your business gets 100 subscribers in a given month and you send out 3 messages that month to all 100 subscribers, the monthly cost would be only $80. If you need help figuring out how much this might cost you, contact us today.

How long can the texts message be that I want to send?

Text messages are limited to 160 characters including spaces. This is the universal maximum amount of characters that fits in 1 text message.

How do my customers and potential customers join my lists?

A customer or potential customer joins your list when they text the specific keyword to your dedicated SMS number. Once they send the text from their mobile device they are automatically added to your list.

How long does it take for the customer to receive the text message?

When the customer first opts-in to your list, the initial autoresponder message is sent almost instantly. When you are sending a text message to your entire list, the platform will send the messages out at a rate of 1 SMS message per-second.

What is a long code number?

When you join our service we will provide you with a local 10-digit phone number, matching the area code of your business number, for your SMS sending.

What is a keyword?

A keyword is what distinguishes and allows you to have multiple lists on your account. When a customer texts a keyword that has been created on your phone number, they will be added to that dedicated list. Creating multiple keywords is a great way to track and measure different SMS marketing initiatives. You can have unlimited keywords on our system.

Do my subscribers/customers get charged for receiving my message?

Standard message and data rates apply from the subscribers wireless carrier. There are no other additional charges.

Is there a difference between an SMS message and text message?

No, they are the same thing. SMS stands for – short message service.

What is a web-widget?

A “web-widget” is a opt-in box that can be added to a website that allows visitors to opt-in to your SMS list(s) by entering their phone number directly on your website.

Are my subscribers in my database sold to other users?

Absolutely, not! Your subscribers/customers is your personal information for your business and we will not sell, share, distribute, etc. any of that information!

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